Heavy Duty Coupler Lock
Cylinder
Customers who purchase this heavy-duty lock from RETRUE authorized retailers will receive a LIFETIME WARRANTY. Whether it's a lock cylinder failure, severe wear, or accidental damage, we offer low-cost replacements and fast exchange services to ensure your satisfaction. Our REPLACEMENT-ONLY policy shortens the after-sales process compared to repair services. If you have any concerns, please don't hesitate to contact our support team.
For detailed installation tutorials, please click here to view.
Keys
Different units with unique lock cylinder to ensure safety, so the same multie units cannot be keyed alike.
Please kindly understand that, each lock cylinder will equip with different keys to ensure safety (Regarding Additional Key Requests). Usually we just produce two keys for each lock. If you need extra alike keys, you could go to your local hardware store to copy the original key.
We just produce two keys for each lock. Each lock cylinder will equip with different keys to ensure safety. If the original keys are lost, there is no keys can replaced.
When not in use for an extended period, especially outdoors or during winter, they may develop issues affecting their functionality. Clean locks thoroughly before long-term storage to remove dirt and debris. And apply lock-specific lubricant to keyways and moving parts to prevent rust and ensure smooth operation. More maintenance tips please refer to "Maintenance " page.
Ball & Lock Body
The lock body is made of chrome-plated steel and cast iron for rust resistance.
RETRUE Heavy Duty Locks are designed for 2"and 2 5/16" ball coupler with flange, fits straight tongue, A-frame, and adjustable trailer couplers.
This ball fits onto the trailer's ball coupling to ensure a snug fit.
Rubber Cap
We recommend that you keep the cap closed. The purpose of the cap is to protect the lock cylinder from corrosion in all types of weather and to prevent debris from entering the cylinder.
We apologize for any inconvenience this may have caused. If this happens to you, please contact us. Customer service staff will solve it for you.